Made in Canada 100% Cotton Cotton Knit Sweater Heather Grey - Unisex - Province of Canada

Customer Care

If talking to a real-life human is more your thing, you've come to the right place.

How can we help?

FAQ

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.

Do you ship overseas?

Outside of Canada, we ship to the US, Europe, and Australia. Shipping costs will apply, and will be added at checkout.

Do you offer Free Shipping?

Yes! We offer Free Shipping in Canada and the U.S. on orders $100 and over.

What's your Return & Exchange policy?

We know it can be challenging to pick the correct size online, even when using a size chartIf you simply want to exchange for a different size, and your original order met our $100 Shipping benchmark, we will cover the shipping.If your item does not meet the benchmark and you originally paid for shipping, we will provide you with a return label, but we will have to charge you for the shipping back to you as per the original order. Please use this form to start the Exchange or Return process. View full Exchange and Return Policy.

How long will it take to receive my order?

That depends on the shipping option you choose and where you live. If you’re in the Toronto area, you’ll get it pretty quick.

Can I pick my order up in-store?

If you live in the Toronto area, you’re welcome to pick up your order at our store located at 1004 Queen St. East. Just be sure to select the 'Pick-Up' shipping option when checking out. You'll receive an email notification when your order is ready to be picked up.

What shipping carrier do you use?

Canada Post. It was important for us to use a service that reaches all of Canada’s small towns.

Our Products

Are all your products made in Canada?

Yes. Everything we create is designed and manufactured in Canada.

Are your inks eco-friendly?

Sure are. Every piece with a silkscreen or raised print is printed using environmentally friendly, plastisol inks. We do not use inks that contain ozone depleting substances.

How do I keep my items looking fresh?

Hang dry, always! This goes for t-shirts, sweatpants, and linens, too. This one laundering practice will drastically extend the lifespan of your wardrobe.

I’m unsure about a size. Can I get a recommendation?

We get it, sometimes the size chart isn’t the best measure (located on each product page). Send us a note with your height and weight measurements, and the item(s) you’re interested in, and we’ll give you our best recommendation. View our size chart for more help. Or you can use our Chat, located in the bottom-right corner of the website.

The Brand

Why Province of Canada?

Short story: In 1841, Ontario and Quebec (before they were called Ontario and Quebec) merged to form the United Province of Canada. Our founders are a married couple from Ontario and Quebec. The name had a cool sound to it and shouted out a time in history when things were made locally and with attention to detail.

Why do you avoid Canadian stereotypes?

Canada is chill, so we make pieces that align with the true spirit of its citizens. We don’t want to wear a crewneck with a moose on it, do you?

Get in touch

Have questions about your order, or a general enquiry?